Composite Technician Position
Symmetrix Composite Tooling is actively looking to hire immediately experienced composite technicians to work in our plug and mold shop.
Located in: Statesville, North Carolina
Salary: Competitive and based on experience
Job Description
Symmetrix Composite Tooling, Inc. is a multi-axis digital fabricator specializing in composites and serving progressive industries such as alternative energy, transportation, marine, art, and architecture, operating multiple tooling plants located across the country. Customer satisfaction is essential to the success of the company.
The Sales Account/Project Manager will be the conduit between the customer and factory effectively communicating and managing their needs and expectations with production’s capabilities and capacity. The role will see customer projects through from lead generation and closing of the sale, into manufacturing, and on to successful delivery.
Sales Account Project Manager Position
Working under the direction of Senior Management, and the Plant Manager, the Sales Account/Project Manager will:
1
Manage existing B2B accounts
Manage existing B2B accounts, ensuring customer satisfaction by facilitating communication, nurturing relationships, resolving conflicts, and providing solutions promptly.
2
Sales Lifecycle
Be responsible for all aspects of the sales lifecycle from quoting/estimating to deliver acting as the point of contact to handle customers’ individual needs.
3
Develop new business
Develop new business with existing customers and actively identify and pursue new sales opportunities as appropriate.
4
Detail Oriented
Communicate project details, specific requirements, and project changes with manufacturing.
5
Project Planning
Collaborate with operations on project planning and execution to maximize performance and ensure customer expectations.
6
Documentation
Create and maintain project documentation.
7
Onsite Visits
Make customer site visits as required.
8
Product Feedback
Contribute to product feedback and technical development.
9
Build Relationships
Develop and maintain relationships with the other Symmetrix business units to capitalize on sales opportunities.
Key Internal Relationships include:
- Plant Manager
- Plant Administrator
- Design and Engineering
- Shop Floor Supervisor
- SYMX Group via sales and project update during the Tuesday Program review meetings
- SG&A team
The Sales Account & Project Manager is expected to have excellent communication skills, be proactive, and initiate team-building and problem-solving utilizing these tools:
- ERP/MRP software
- Quoting and estimating models
- CRM Software
- FRP tooling method and production process documentation
- CAD/CAM and 3D modeling software